Personalize content for a simplified user journey with all-inclusive insurance self-service portal
Your customers don’t like navigating through complicated portals. Personalize and optimize insurance customer experience to help target audience find relevant information in no time with powerful search capabilities powered by Artificial Intelligence and Machine Learning.
Reduced Customer Acquisition Cost
Leverage customer satisfaction by delivering improved CX in insurance.
Higher Customer Retention Rate
Send automated reminders on contract renewals, product offers and keeping customers engaged.
Cut Down on Customer Support Costs
Provide customers a detailed FAQ section and an option to raise support tickets when in need.
Streamlined Operations and Enhanced Efficiency
Enable your customer service representatives with more time to work on high order tasks.
Complete Self-service for Customer Interactions
Engage our customers with self-help functions, empowering them to resolve their issues.
Seamless, Personalized Experience
Adopt cognitive search engine to offer your customers personalized support for their inquiries.
Enhance customer engagement with personalized digital experiences
Let your customers access one-to-many customer support resources for instant answers and inquiry resolution. Increase your customer satisfaction rate by building engaging digital experiences.
Easy Information Design
Help your customers and prospects access information on products, company, and other insurance services in just a few clicks. Leverage our unified self-service platform to create and organize all your content to deliver a simplified insurance customer experience.
24/7 Remote Access to Support Service
Insurance self-service portal support your customers with 24/7 access to information, keeping them engaged and satisfied with instant answers, especially when your agents are unavailable. You can offer global support to all your customers at all times.
A Fast Claim Approval Process
Increase your turnaround time on claims approval process seamlessly with insurance self-service portal. Store customer data by allowing them to log into the portal with authorized credentials. Give them a clear claims overview and a communication timeline, taking full control over your new claims’ intake.
Quick Query Status Check
Allow your customers to check the status of all their active tickets. Provide them with an easy-to-use portal. Take control og your support costs with status check functionality.
Improve your overall customer service at A lower cost
Make the right resources accessible to your customers when in need. Assist your customers to resolve simple problems on their own and allocate your support operators for urgent and complex issues.
Lower Customer Acquisition Cost
Engage policyholders with personalized offers and promotion of the right insurance products at the right time. Connect your insurance self-service portal with a customized knowledge base, establishing your business as an authority, increasing your credibility and brand visibility.
Diversified Product Channel Distribution
Modify channel distribution strategy by adopting multi-channel advertisement capabilities. Deliver your insurance products to your policyholders through social media ads, PPC (pay-per-click) ads, SEO (search engine optimized content).
Improved Customer Retention
Having access to unlimited knowledge, brand transparency, and an added convenience for any time information availability increases your chances of customer retention.
Upsell and Cross-sell Opportunities
Offer personalized offers to engage and achieve end-to-end insurance customer experience. Navigate them to your specific insurance products, improving upsell and cross-selling opportunities.
Know Your Customers Better
Track the activities of your customers across the website and self-service portal to understand them better.
Seamless Integration With Backend Systems
Easily integrate our customized insurance self-service portal with your core system for easy access to all internal business applications.
Challenges get the best out of us. What about you?
We love what we do so much and we're always looking for the next big challenge, the next problem to be solved, the next idea that simply needs the breath of life to become a reality. What's your challenge?