Intelligent Bot assisting your Customers with Empathy
Your customers count on you. Give them a lifeline to hold on to. Our humanlike insurance chatbot assistant, enables you to achieve the vision of rendering 24x7 support services by predicting customer intent and resolving concerns as anticipated with compassion.
Seamless Digital Experience
Liberty to smoothly switch between web and mobile platforms.
Automated Customer Service
Quick insurance complaints resolution and claims handling.
Self-evolving
AI Bot
Automates customer interactions, claims filing, renewals, and more.
Converse with
Empathy
Retain inputs from past interactions for personalized responses.
AI Bot with Insurance
Expertise
Infer solutions based on pre-training and Insurance-specific knowledge.
Reduce Operational
Costs
Lower your customer support and personnel costs.
Your humanlike AI BOT - Ivy
Our Intelligent self-learning Conversational AI bot has proven results in the insurance industry worldwide with its support services, reinforcing quick query resolution and exceptional customer experience.
Support your customers with unmatched AI
Are you accessible to your customers 24*7? With our age-old active bot, it’s easy. The Conversational AI bot is a cognitive assistant that helps you engage with your customers at every mile of their journey: from the very first touchpoint to claim filing, and beyond.
Policy Servicing
Serve multiple customers simultaneously
Presents customers with easy options to address various policy-oriented queries, including requesting services such as fund statements, premium receipts, or policy soft copies. The assistant allows policyholders a hands-free way to get information on their policy or request services.
Claim Submission
Round the clock customer service
In conjunction with existing claim processing-related questions, the AI agent helps your customers file a new claim at any time and from anywhere. The smart bot validates the claim by extracting data from previous invoices, images, and other documents.
Incident Reporting
Stress-free First Notice of Loss (FNOL)
Give your customers a trouble-free option to reach out to you and report the incident. Our intelligent bot intimates the appropriate person for further processing. The bot empowers customers to file incidents 24*7.
Policy Add-ons
Improve upsell and cross-sell opportunities
Customers can avail add-on plans with a few clicks. Get information on additional coverage benefits on several policies. The feature allows your existing policyholders and potential customers to choose from a plethora of optional covers.
Instant Quotes
Scrap unnecessary wait times
The AI bot’s instant quote feature allows customers to calculate and download a statement of the amount of insurance provision, helping them with a hassle-free process.
Billing Automation
Real-time invoice processing
Automatically send out invoices at specific dates and times while notifying your customers on falling behind on payments.
Customer Queries
Intensify customer loyalty by quick complaint resolution
Our humanlike bot is a natural at handling customer complaints. The bot responds instantly to their issues, diffusing customer frustration at its earliest, which frequently happens due to delayed response.
Renewals
Relevant recommendations to grow revenue
Throughout the policyholder’s lifecycle, they sometimes wish to cover their other assets. The intelligent AI bot for insurance recommends other relevant policies accurately.
Our Partnerships that multiply the impact
SnapLogic enables our experts to Extract, Transform and Load data from various sources to a destination of choice.
We are a Microsoft Gold Partner, enabling businesses to leverage Microsoft stack and experience the digital transformation.
Our experts leverage UiPath's capabilities in providing Intelligent automation solutions that involve AI in the end solution.
Case studies
Challenges get the best out of us. What about you?
We love what we do so much and we’re always looking for the next big challenge, the next problem to be solved, the next idea that simply needs the breath of life to become a reality. What’s your challenge?