The retail landscape has seen a phenomenal transformation digitally over the past few decades. From visiting retail stores to purchasing products online, digital e-commerce has come a long way in modernizing the face of the retail industry. Following the enormous upheaval faced post-covid the retail...
6 min Read
The retail industry has seen a surge in modern e-commerce revolution over the last decade, which led large and small-scale retail businesses to adopt innovative technologies across the marketplace. With the onset of AI-powered models, most retailers have realized the potential to make the best use o...
6 min Read
As car manufacturers from around the world are constantly innovating to introduce state of the art features, insurance companies have leveraged data and technology to serve users with a personalized insurance cover tailored to individual’s driving profile. Let us first address the elephant in the ...
6 min Read
With the advent of InsureTech startups and technology incumbents, the role of AI in insurance has been growing by leaps and bounds. Right from claims processing to compliance in risk mitigation and damage analysis, they can deliver great price transparency and on-demand policies. These evolving dyna...
5 min Read
A self-service portal is an intuitive, easy-to-use platform that is designed to help customers proceed purchase stage without any external assistance. In other words, this unified platform offers 24/7 online support to solve queries within a few clicks. Self-service portal benefits insurers to provi...
10 min Read
Over the years, the importance of human support in the insurance industry is steadily losing ground to an intelligent self-service portal. For one thing, customer preferences have grown tech-savvy and self-reliant which means solving any policy or claim-related issues on their own by using insurance...
11 min Read
The benefits of CRM for insurance sales offer a swift transformation from going paperless to adopting automation that is a key step in the sales process to closely monitor customer behavioral insights, track each purchase progress, and substantially quote sales requests and aspects of the sales fu...
10 min Read
Data silos are a concern within companies – because of duplicate entries, inefficient insurance agent management, and human errors persisting due to legacy systems. To rise above legacy models, using an agent portal can help avoid data silos empowering your company to function uninterruptedly. Thi...
8 min Read
Nowadays, not even a well-organized team can keep up with data-driven insights that monitor customer behavior analysis and open doors to potential customer experience with the organization. However, with the growth in IT infrastructure over recent times, companies globally have integrated different ...
10 min Read
As prior to the emerging technologies, companies were juggling with a way to improve customer interaction, retrieve accurate customer behavior analysis, and be top ahead on the sales ladder. In order to achieve impressive business results, insurers assessed various tools and techniques to build long...
12 min Read
For decades, the insurance industry was able to rest on its goodwill and credibility. Whereas customers could operate competitive policies, claims, and coverage using manual procedures. These outdated measures made insurers face myriad challenges. Fast forward to today’s digital world, legacy ...
9 min Read
The idea of deploying a bot with an insurance system and its various platforms seemed unlikely a decade ago, but it has changed in the last few years. Numerous insurance companies have been investing in chatbots to enable their potential prospects and existing policyholders with around-the-clock sup...
5 min Read